Iskan Abu Dhabi, a housing ‘one-stop shop’, which was inaugurated by HH Sheikh Khalid bin Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Chairman of Abu Dhabi Executive Council, was established in line with the Abu Dhabi Government vision to enhance the quality of community life and the well-being of families, including facilitating access to housing benefits for citizens through a seamless, easy and effortless experience.

The center works as a window for all government housing services in the Emirate of Abu Dhabi, and the official interface of the  ADHA's customer service. Iskan Abu Dhabi Center combines the services of ADHA and strategic partners into a 'one stop shop’ platform, serving citizens who are entitled to housing benefits in the Emirate, which contributes to reducing the time and effort for customers and completing their transactions in one place. 

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Iskan Abu Dhabi

Iskan Abu Dhabi Centre as an interface serving ADHA’s Customers, provides all residential benefits services to citizens, including housing grants, supplementary services, housing loans, exemptions and the purchase of residential land. 

Main Features of Iskan Abu Dhabi

  • One stop shop platform for all stages of the housing service (submission, approval, activation, allocation, and ownership).
  • Accelerate the application approval.
  • Choose the location of the plot of land and housing as per the customer's desire.
  • Withdraw documents and information simultaneously through e-linkage (digital ID) for all levels of the service.
  • Provide a program designed to inform the beneficiaries of housing loans in the stages of managing construction and maintenance projects and the financial aspects related thereto in order to enhance the knowledge of the beneficiaries of the construction and financial planning to ensure the management of the housing loan and the obligations arising therefrom.
  • A trained customer relationship management team. 
 
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A legacy of stability and wellbeing

Since its establishment in October 2012, the Abu Dhabi Housing Authority has successfully developed and implemented housing programmes and initiatives for Emirati families.
To date, the authority has delivered:

  • 38,797 plots of land 
  • 11,219 ready houses
  • 45,235 housing loans 
  • 3,782 exemptions from loan repayment

The Integrated Emirati Neighbourhood initiative has already delivered housing projects worth more than AED 7.9 billion and built nearly 4,000 homes, featuring amenities and creating a culture that strengthens social cohesion and provides a good quality of life. 

Abu Dhabi housing provision: a timeline

Keeping pace with Abu Dhabi’s growth, the Abu Dhabi Integrated Housing Ecosystem is creating a future-proof housing supply to ensure stability and wellbeing for current and future generations.
The story so far:

  • 1976
  • 1981
  • 2012
  • 1976

    A budget of AED474 million was allocated to construct 5,000 houses. An additional AED500 million was allocated as interest-free loans

  • 1981

    Thousands of houses and plots of lands were granted to citizens

  • 2012

    Abu Dhabi Housing Authority opened to develop housing programmes and initiatives to meet the needs of Emirati people

Video Gallery

Video cover Iskan opening

Khaled bin Mohamed bin Zayed inaugurates Iskan Abu Dhabi

Video cover Iskan 2

Abu Dhabi Housing Authority offer it services through “Iskan Abu Dhabi “

video Cover Swihan opening

Khaled bin Mohamed bin Zayed inaugurates Dh572 million Sweihan housing project in Abu Dhabi

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One-stop-shop for housing services

Iskan Abu Dhabi Services

"ISKAN Abu Dhabi" Center will provide services that include housing grants, housing loans, exemptions, purchase of residential lands, and exchange services. In conjunction with the inauguration of the Center, “ISKAN Abu Dhabi” application has been launched, and this application is the digital platform that will allow, in its first phase, customers who have pre-approved due applications to complete their housing journey for the following services: 

  • Residential land grant: It allows the beneficiaries to virtually view the available residential lands, choose the appropriate plot of land for them, complete the application approval procedures and obtain the title deed through the application.
  • Replacement of a residential land with another from the government stock, as this service allows the beneficiaries to view the available lands, compare them with the lands to be replaced, and complete the replacement process, and download the title deed through the application.
  • A ready-made housing grant / a loan for purchase of a ready-made housing, which allows the beneficiaries to view the available housing, whether in ready-made projects or in projects that are still under development and planning, as well as it enables them to view the details of community facilities and services available in the surrounding areas, to smoothly choose the housing that suits their needs. 
  • Housing loans, which enable the beneficiaries to start the process of activating the housing loan, track the progress of the loan status and all developments in terms of disbursement and payment process, and to smoothly complete all required procedures.

What are the Strategic Partner Outlets Available at the Iskan Abu Dhabi Center?

  • Teyaseer, which is responsible for assisting housing loan recipients at all stages of the design, construction and building of housing.
  • Abu Dhabi School of Government, which is responsible for implementing a financial awareness program aimed at enhancing the culture of financial planning and decision-making and rationalizing spending among citizens benefiting from housing loans in the Emirate of Abu Dhabi.
  • Department of Municipalities and Transport (DMT), in order to provide municipal services for the management of property and real estate.
  • First Abu Dhabi Bank (FAB) is responsible for providing housing loan approval activation services, starting with opening a housing loan account and completing other procedures to benefit from the loan.

What is the Financial Awareness Program?

The Financial Awareness Program is a financial education program implemented by the Abu Dhabi School of Government, the strategic partner of ADSG. Its attendance is a requirement for benefiting from the approval of the housing loan. The program aims to enhance the culture of planning, financial decision-making and rationalization of spending among citizens who benefit from housing loans in the Emirate of Abu Dhabi through:

  • Design practical and effective educational solutions to enable citizens to effectively plan housing loans, and prepare appropriate budgets to manage the loan during the payment term.
  • Ensure that educational solutions cover the largest possible segment of beneficiaries of housing loans and provide easy access to them.

Location

Iskan Abu Dhabi is located at Abu Dhabi National Exhibition Centre (ADNEC)

Timings

Monday – Thursday: 7am- 3pm
Fridays: 7am – 11:30am. 

*Iskan Abu Dhabi is closed on Saturday and Sunday.

Contact

Email us at Iskan_Contactus@adha.gov.ae or call on 800555

More information

Access Iskan Abu Dhabi through the digital app, for effortless, community-wide access to services. Download the app from

ISKAN Abu Dhabi Privacy Policy

Please click here to view the ISKAN Abu Dhabi Privacy Policy

Download our new ISKAN_AbuDhabi App

‘ISKAN Abu Dhabi’ was launched to provide a cutting-edge platform serves as a one-stop solution for accessing all the Abu Dhabi Housing Authority (ADHA) services offered by ‘ISKAN Abu Dhabi Center’ in addition to ADHA’s strategic partners services, enabling citizens to seamlessly access all housing services necessary to obtain their housing benefits.

‘ISKAN Abu Dhabi’ offers Abu Dhabi citizens unparalleled convenience and accessibility to a wide array of housing services, including housing loans, housing grants, exchange locations of land and houses, residential land purchases and many more.

Download ‘ISKAN Abu Dhabi’ now to access all ADHA services

Iskan Abu Dhabi FAQs

Iskan Abu Dhabi FAQs

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