LocationMore


Abu Dhabi Housing Authority is located in Abu Dhabi

Address and contact information:

  • Al Bustan Tower, 11 floor.
  • The intersection of Sheikh Saeed bin Rashid Street with Rabdan Street
  • Against Pepsi factory behind Novatel hotel, Airport Road  
  • Google Map Location

Abu Dhabi Housing Authority - Al Ain Branch

Address and contact information:

Customer Services Centers working hours: 
Sunday to Thursday from 7:00 AM to 13:00 PM. 
You can apply and check status of your request 24/7 through : 
  • IVR service 026199999.
  • Smartphone Application “ADHA”. 
  • ADHA website. 
Note : Service for Senior Emiratis and People of determination is available till 15:00 PM.

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Abu Dhabi Housing Authority will strive to respond to your feedback within 12 working days

FAQ


You may apply for one of the services provided by Abu Dhabi Housing Authority using any of the following methods:

  • Abu Dhabi Housing Authority's Smartphone App
  • Abu Dhabi Housing Authority's Website
  • Visit one of the integrated customer service centers of the Department of Municipal Affairs (Municipalities) spread all over the regions of the Emirate
  • Visit the customer service centers of Abu Dhabi Housing Authority in Abu Dhabi and Al Ain
  • Call center of Abu Dhabi Housing Authority (self-registration service) at telephone number: 026199999

TAMM Abu Dhabi Government services centers 

To apply for Abu Dhabi Housing Authority’s services, the applicant needs nothing but his/her UAE ID.

Abu Dhabi Housing Authority proactively provides updates on the application status to its customers through SMS.

In case, you  still wish to follow up on your application status you can do so through any of the following methods:

  • Contact Abu Dhabi Government call center at 800555.
  • Personally consult one of the branches of Abu Dhabi Housing Authority in the Emirate of Abu Dhabi and Al Ain City.
  • Check the status of the application through Abu Dhabi Housing Authority's Smartphone App
  • Visit the website of Abu Dhabi Housing Authority

Contact the call center of Abu Dhabi Housing Authority (auto-reply service) at 026199999

In the case of an uninhabitable government house, you are advised to submit a loan application the government home so that an engineering inspection  is carried out to the house, based on which  the application will be considered and the decision taken according to the entitlement conditions.

As per the approved eligibility criteria for Maintenance or Expansion Loans, the age of the house should not be less than 10 years; Whereas, for demolish and reconstruction loans, the age of the house should not be less than 20 years from the date on which its construction was completed, plus the another criterion which is the state 

Yes, if the application does not meet the conditions required, it will be rejected and customers will be informed of the reasons why their applications were rejected.

Abu Dhabi Housing Authority may consider on the loan granted to a person who dies if death occurs after the loan-approval yet before the commencement of the home construction works by transferring the loan into the names of his/her heirs or cancel it. However, if the construction works were begun, they would be let completed and the loan payment exempted.

Emirati citizens who have more than a wife and previously obtained the housing grant in the Emirate may apply for the service of purchase of one housing plot or land, on condition that they have children from their wives, and undertake to neither seek any loan to build this plot of land nor dispose thereof.

The policies and procedures applicable at this time do not permit changing the home-maintenance loan into a loan for purchase of a ready home. For further information on the conditions of entitlement of the loan to purchase a ready home, please access the following website:

https://www.adha.ae/en/Service-detail?sId=6&gId=1  

Ten to twenty percent of the salary or income, whichever is higher, will be deducted from the salary towards fulfilling the loan. You may learn more about that by accessing the following website:

​Yes, Current approved business rules do allow changing a “Constraction” Loan to a “Ready-made House Purchase” Loan, the construction loan approval issued should be canceled; then you should apply to change of the residential land grant into “Ready-made House Purchase” Loan.

The entitlement conditions applicable at this time do not permit double benefit of spouses. 

Duration of loan's repayment is dependent on the social & financial status of the applicant, and up to maximum 25 years.

Yes, in case the approved eligibility criteria are met. To know more about the approved eligibility criteria for an Emirati woman married to an expatriate, kindly visit 

Yes and the applicant shall contact FAB as soon as he /she is informed of the approval of the loan.

If you reach the official retirement age, your monthly loan installment will be reviewed as per your financial status and business rules. Hence, please contact First Abu Dhabi  Bank in such case.

Approving & allocating loans depend on many factors other than the application’s serial number. Priority in allocation depends on combination of many factors such as location, infrastructure, building new communities and completing existing communities, etc.

Please be informed that no citizen can apply for a grant, but a grant can be granted based on the results of study and assessment of the financial situation of the applicant and under the entitlement conditions applicable. For more information, please visit this website:

Yes, he is entitled to apply for the "Ready House" benefit in case the applicable eligibility criteria are met.

Yes, the widow may apply for a loan to purchase a ready home.
 For more information, please visit this website:

​​Modon Company provides several models of residential villas to satisfy the needs and desires of beneficiaries with limited incomes and consistent with their approved budgets.

​​It is not allowed to do so. The UAE citizen may benefit from only one residential unit whether as a loan to purchase a ready home or a residential land grant and a loan to build a home.

​​The loan value is defined according to the monthly income and the social status of the applicant. 

​Abu Dhabi Housing Authority has no program for payment of financed housing loan debt for which the beneficiary obtained personal financing.

​​The UAE citizen whose monthly income does not exceed 20,000 dirhams. Also, a person is considered to be a limited-income person if his monthly income is more than 20,000 dirhams but the share of each member of his family is less than 2,500 dirhams.

​No, but the deduction starts to be levied when his/her solvency gets better according to the regulations set by the Authority; however, the payment duration shall not exceed 25 years or in case of expiry of the life span of the home being financed by the deferred loan

No, by deduction from limited-income persons starts when their solvency gets better and they are no more considered to be among the limited-income persons yet for only that remaining period; however, the payment duration shall not exceed 25 years or in case of expiry of the life span of the home being financed by the deferred loan

​Yes, the housing land purchase service is provided to UAE citizens the family books’ of whom are issued in another emirate with the infrastructure cost rate on condition that they submit the proof that they worked for the emirate for not less than 15 years together with the proof of their residence in the emirate for not less than 10 years.

​Service of loan to purchase a ready home with deferred payment for limited-income persons. 

For information on the conditions of entitlement of the loan to purchase a ready home, please access the following website:

​He/she can avail the service of housing land purchase in case he/she was previously granted one of the benefits of housing grants and disposed of it, and he/she has no home or housing land at the time of submission of the application.

​Yes, the Authority may, after getting the approval of the Board of Directors, accept the application of a citizen who has the approval for a loan to build a home and dispose of the housing grant by changing the loan approval which was issued by the Authority into a loan for purchase of a ready home on condition that he/she does not have any home in any Emirate at the time of submission of the request and that the loan amount is not more than 1,750,000.00 dirhams fully recoupable and subject to no public debt relief/exemption.

​When the citizen was previously issued an approval for a loan to construct a home, the Authority may after getting the  approval of the Board of Directors, accept the application of a citizen who has the approval for a loan to build a home and dispose of the housing grant by changing the loan approval which was issued by the Authority into a loan for purchase of a ready home on condition that he/she does not have any home in any Emirate at the time of submission of the request and that the loan amount is not more than 1,750,000.00 dirhams fully recoupable and subject to no public debt relief/exemption.

If no approval for building a home is issued, the citizen may avail the program of purchase of a residential land.

​​Among the general conditions for entitlement to apply for a loan to purchase a ready home is that the applicant has no home which he acquired by way of a grant.